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Contact Vizient Support Center

Troubleshooting

Not receiving emails?

The most common reason is that your organization’s email system is blocking messages from us. But that’s usually an easy problem to fix.

Please ask your IT department do the following:

  • Open up/whitelist the email addresses that we send from, which could be:

    vizientinc.com
    vizient@advansiv.com
    vizient@vizient.advansiv.com
  • Open up/whitelist the IP addresses that we send emails from, which are:

    207.250.68.41
    216.27.63.27 - 216.27.63.254
    69.166.148.0 - 69.166.148.255

If you are still having problems after both of the steps above have been completed, please send an email to cynthia.cordova@vizientinc.com.

Need to update your contact information? To update your contact information, contact Vizient Support Center at (800) 842-5146 or vizientsupport@vizientinc.com.